UNLIMITED IT SUPPORT & NETWORK MANAGEMENT FOR YOUR PEACE OF MIND:

WE INCLUDE UNLIMITED SUPPORT
AND COMPREHENSIVE NETWORK
MANAGEMENT & MONITORING
TO ENSURE THAT YOUR IT IS
ALWAYS RUNNING AT ITS BEST.

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IT SUPPORT SERVICES

Automated Proactive Support

Unlimited Support & Changes

Network Monitoring & Alerting

Security Management

Guaranteed Response Times

Project Management Services

Hardware Procurement

Patching & Software updates

Preventative Maintenance

Monitoring

AUTOMATED PROACTIVE SUPPORT

Scheduled maintenance and regular reporting
to keep your IT network running smoothly.

UNLIMITED SUPPORT & CHANGES

We include unlimited support as standard.
We don’t charge hourly fees to save you time
and money.  Our support even covers changes
so you can easily budget for your IT.

ONSITE RESOURCES

When you need them, where you need them,
our IT Humans are there to help. We do try and
do 100% of our support remotely to save you
time and money.

NETWORK MONITORING & ALERTING

Crucial performance management and alerting
on your Computers, Servers, and Network devices,
right down to how much ink is in your printer.

SECURITY MANAGEMENT

Security Status monitoring and active management
across devices including patch and antivirus status
and alerting to our Network Operations Centre.

SECURITY MANAGEMENT

Security Status monitoring and active management
across devices including patch and antivirus status
and alerting to our Network Operations Centre.

PROJECT MANAGEMENT SERVICES

20 years’ global experience in office moves,
infrastructure projects, and technical migrations.

GUARANTEED RESPONSE TIMES

Measured service desk metrics & monthly reports to ensure
fast response times and adherence to ITIL standards.

GUARANTEED RESPONSE TIMES

Measured service desk metrics to ensure response
times and ITIL standards adherence for the IT Human team.

HARDWARE PROCUREMENT

From desktops to laptops, switches to wifi devices, we’ll find the best price,
pre-configure for your environment, and deliver ready to use.

PREVENTATIVE MAINTENANCE

End user devices need to be regularly maintained to ensure they don’t slow down and cause frustration.

We carry out weekly cleansing and maintenance to extend the life of equipment and keep users productive.

Detailed inventory analysis and reporting.

PREVENTION MAINTENANCE

End user devices need to be regularly maintained to ensure they don’t slow down and cause frustration.

We carry out weekly cleansing and maintenance to extend the life of equipment and keep users productive.

Detailed inventory analysis and reporting

PATCHING & SOFTWARE

Most security breaches can be avoided by simply ensuring your software and operating system are up to date.

We centrally control your environment to ensure all devices are updated all the time.

Remote automated software installation and upgrades.

Security status reporting and alerting.

MONITORING

Our active monitoring ensures we alert you before an issue arises.

Our support team will ensure you get informed before you run out of space or run low on memory.

The alerting works from almost any type of device and status.

MONITORING

Our active monitoring ensures we alert you before an issue arises.

Our support team will ensure you get informed before you run out of space or run low on memory

Alerting from almost any type of device and status.

CURIOUS TO FIND OUT MORE? GET IN TOUCH WITH US TODAY!